Paul Neuman
Sales Leader & Consultant helping organizations sell Services with clarity, measurable value, and impact.
With over 25 years of experience in services, digital transformation, and key account leadership across Europe, I enable sales teams and executives to master consultative selling, outcome-based propositions, and contract governance.
Who I Am?
I’ve spent my career bridging technology and business outcomes. After leading services sales and transformation programs at HP Inc. across Belgium, Luxembourg, and Switzerland, I founded IT Services Demystified (ITSD) to help organizations sell, deliver, and negotiate IT services that truly create impact.
I’ve worked with start-ups and multinationals, across public and private sectors. I understand the operational, cultural, and governance realities that make each project unique.
Today, I’m focused on helping teams simplify complex services, strengthen client trust, and secure measurable results.
How ITSD Creates Impact?
Every engagement follows a pragmatic, outcome-driven rhythm from understanding where you stand to sustaining measurable transformation. The six services fit together as one journey.
Diagnose → Assess → Align
Start with a clear, factual view of maturity and priorities.
Assessment & Audit · GTM & Operating Model Design
Design → Enable → Execute
Translate strategy into scalable structures: operating models, service portfolios, and transformation frameworks.
Service Portfolio Creation · Transformation Enablement
Sustain → Lead → Innovate
Reinforce leadership and nurture continuous improvement through mentoring and innovation tracks.
Advisory & Mentoring · Next-Gen Innovation Tracks
How I Work?
- Pragmatic and outcome-driven
- Measurable business value
- Aligned with leadership objectives
- Simplify the complex
- From sales to delivery: one logic (trust & impact)
- Coaching and collaboration at every step
35%+
Services sales growth in 12 months
80%
Win-rate on targeted RFx
Highly recommend. Professional, pragmatic, and committed.
Véronique Duverneuil, CEO, Coach-Then-Go!
Paul contributed to create and deliver a new way of addressing services opportunities within EMEA
Luciana Broggi, Chief Commercial Officer, HP Inc.
Paul has been an exceptional leader in driving software and managed services solutions for customers in an outcome led approach.
Jonathan Nikols, Chief Revenue Officer, Mobile Communications America
Paul is the kind of guy who makes you actually excited about workplace innovation!
Andrew Boyton, Founder, The Relationship Lab
About IT Services Demystified
ITSD is the consulting and enablement firm, I founded, to help organizations sell and govern IT services with clarity.
We deliver outcome-based training, sales consulting, RFx support, and IT service advisory to teams across Europe.
Every engagement focuses on simplicity and measurable impact enabling teams to sell what IT changes, not what it does.
Let’s map your next wins
Whether you want to improve your team’s sales performance or strengthen your IT service contracts, let’s talk about your next step.
